Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, including:

Name and email address when you create an account
License key information
Payment information when purchasing tokens
Audio/video files uploaded for transcription (temporarily processed)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions

3. Data Storage

Your account information is stored securely on our servers. Audio and video files uploaded for transcription are processed in real-time and are not stored permanently on our servers.

4. Third-Party Services

We use third-party AI services (Groq, OpenAI, AssemblyAI, ElevenLabs) for transcription and translation. These services process your audio data according to their respective privacy policies.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us.

7. Cookies

We use cookies to improve your experience on our website. You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@kliacap.com